Their software download should include our drivers and everything else necessary to complete the installation of a Digital Check scanner.Issues setting up the banks deposit software are the number one reason for problems such as my scanner is not detected or my scanner wont initialize.
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Use Chexpress Cx30 Download Should IncludeUse Chexpress Cx30 Software Download ShouldThen, check that the Power Supply cables are connected properly and the power source is live.). Check and reinsert both ends of the USB cable connecting to the PC and into the scanner, and verify that the PC is turned on. For a list of other flashing light codes, see the pull-out card on the bottom of your TS500 scanner. Well assume youre ok with this, but you can opt-out if you wish. The CheXpress CX30 is powered off when the PC powers down, as it senses the loss of power to the USB port. See the Exit Door Function and Optional Scan Modes section for details about how the exit door can be used to enable additional scanning modes. Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed. Do not remove the cable by pulling up, vertically or at an angle. The cables must be removed by gently pulling straight back on the cable from the connector. Follow these instructions when installing the ink cartridge for the first time, or when replacing an empty cartridge. The cartridge should be level with the baseplate when it is fully seated. Follow these instructions when installing the franker roller for the first time, or when replacing an empty franking roller. Installing ScanLite2 The Digital Check demo program (ScanLite2) is a basic utility that allows you to scan and view images and test the various scanner functions. Red LED: Scanner USB and Power Supply cables are properly connected. This is the default state when an application is not controlling the scanner or has not yet acquired the scanner. Additional LED Information: After the CheXpress CX30 is synchronized with the application; the LED is used to detect the presence of documents in the entry pocket and will turn Orange when a document has been loaded. Use the following directions: Step 1: Remove all rubber bands, staples, paper clips, pins, etc. Gently pull up on the Locking Tabs located at the base of the scanner to provide access to the interior of the scanner. Page 17. To open the track, locate the tab and pinch it together to unlock the door. Be careful not to scratch the glass when cleaning or accessing the camera for any reason. Insert a cleaning card and feed the card through around 6-8 times. Allow the card to scan all of the way through, flipping the card between cycles, top to bottom or to a clean side after each pass though the scanner. If the document does not exit the track, grab the document with both hands and carefully wiggle the document back and forth while lifting up. Use Chexpress Cx30 How To Open UpSee the Accessing the CheXpress CX30 section for additional information on how to open up and access the scanner. Image Quality If you notice either streaking or fading on the images, the camera glass might require cleaning. Do not shake or drop the cartridge which can cause the printing to fail. Digital Check recommends keeping a spare cartridge on hand in case the current cartridge cannot be used. All other trademarks are the property of their respective owners.
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